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Who: DMG Consulting LLC, a leading provider of contact center and real-time analytics market research and consulting servicesWhat: 2011-2012 Contact Center Workforce Management Market ReportWhen: Today, June 1, 2011Where: Available at the DMG Consulting online store: www.dmgconsult.com/store/store.asp Background: DMG Consulting LLC, a leading provider of contact...
PLEASANTON, CA--(Marketwire - 06/01/11) - Echopass Corporation, the leader in cloud-based contact centers for the large Enterprise market, announced today that Karl Holzthum has been appointed Senior Vice President for the company's Partners and Alliances Sales Group. Holzthum is a veteran technology executive within the Enterprise call and contact center market. He brings a broad and diverse ...
The rights of medical marijuana patients in Michigan are currently in peril, and the Michigan Association of Compassion Centers is stepping up to halt this injustice. The Isabella County prosecutor has filed an appeal to overturn the ruling in the case of People v McQueen, a move that puts patients' civil rights in jeopardy.
Microsoft introduces new Customer Care Accelerator, enabling customer service professionals to deliver enhanced customer service. REDMOND, Wash., May 25, 2011 - Microsoft Corp. (Nasdaq: MSFT) today announced that Microsoft Dynamics CRM is positioned in the Leaders quadrant of the Gartner Inc. 2011 Magic Quadrant for CRM Customer Service Contact Centers, a research report that looks at CRM ...
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